frequently asked Questions
How do I offer my jewelry for sale at Mad Lords?
You can submit your deposit request by completing the form below .
Our experts will evaluate your request and respond to you within 48 working hours.
If your jewelry is chosen to be put on sale by Mad Lords, our team will send you an email accompanied by a DHL label to send us the jewelry, as well as a deposit mandate to sign and attach to your package. Shipping costs are paid by Mad Lords, including insurance costs.
You also have the option of shipping your jewelry at your own expense or dropping it off at our Parisian boutique at 316 rue Saint-Honoré by appointment.
Upon receipt of your jewelry by Mad Lords, a definitive study validating the authenticity and condition of the jewelry, as well as the desired selling price, will be carried out.
What types of jewelry do you accept?
We only accept gold or silver jewelry.
Do you accept items other than jewelry?
Yes, we accept luxury watches and bags in particular.
How much does it cost to sell my jewelry?
Mad Lords covers the entire cost of putting the jewelry on sale, including its sterilization and its restoration to new condition, as well as the photography, the writing of the technical sheet and the creation of the product page on our website. site.
It is only once your jewelry is sold that a commission of 25% of the sale price will be withheld from your payment, covering in particular the sale and marketing of your jewelry.
How will my jewelry be authenticated?
Each piece of jewelry selected by Mad Lords is studied before being put on sale by our experts.
A first examination is carried out via the online deposit request, then physically confirmed by our experts upon receipt of the jewel.
What is Mad Lords' commission for the sale of my jewelry?
Mad Lords' commission is fixed and transparent: it amounts to 25% of the sales price including tax of your jewelry for the option of payment in cash (via bank transfer or PayPal).
Alternatively, we offer to convert the amount of the sale into a Mad Lords voucher corresponding to 100% of the amount of the sale, valid for 1 year online and in store.
How long will it take for my jewelry to be sold?
We do everything we can to ensure that your jewelry is sold as quickly as possible after it is put online. Depending on the rarity and price of the piece, lead times vary between a few days and a few months.
Where on the website will my jewelry be visible?
Your jewelry will be highlighted on our Second Hand page , as well as within its respective category and subcategories. It may even appear on our home page and will be referenced on our search engine.
It is also possible that your jewelry will be presented through our various communication channels, in particular our newsletters and our social networks.
Where will my jewelry be kept?
Your jewelry will be carefully stored safely in the safe of our Parisian boutique at 316 rue Saint-Honoré.
Will my jewelry also be available in store?
Yes, your jewelry will be available at our Parisian boutique at 316 rue Saint-Honoré.
Our customers may discover your jewelry on the site, then come to the store to appreciate it in person, before finalizing the purchase.
Who will be in contact with the buyer of my jewelry?
The relationship with the buyer is entirely supported by Mad Lords with dedicated Customer Service.
Do you offer immediate purchase?
No, we only offer consignment.
When and how am I paid once my jewelry is sold?
You will be paid by Mad Lords after expiry of the buyer's legal withdrawal period (14 clear days from receipt of the purchased item) and within a maximum period of 20 working days following payment. by the buyer.
Payment will be made by bank transfer or PayPal transfer, depending on your preference.
If you pay with a Mad Lords voucher, it will be sent to you by e-mail.
What happens when my jewelry remains unsold?
If the item is still available for sale after 90 days, Mad Lords will offer you an option to revise the initial sale price which you will be free to approve or refuse.
If desired, you can collect your jewelry upon simple request, in which case it will be returned to you at Mad Lords' expense (limited to European Union countries).
Can I withdraw from sale the jewelry that I entrusted to Mad Lords?
By signing the sales mandate, you agree to the sale of your jewelry on our site for 90 days.
Only if your item is unsold and at the end of the legal period of 90 days can you recover it upon simple request. It will be returned to you at Mad Lords' expense (limited to European Union countries).
Latest Second Hand arrivals
Here are some of the pieces that have recently been entrusted to us. Your jewelry could be the next to appear on this selection.